VOLUNTEER JOB DESCRIPTION

TITLE OF POSITION: Hospitality Host/Hostess

SUPERVISED BY: Marketing & Sales Operation Manager

PURPOSE OF JOB:
To provide assistance to visitors by welcoming them to the Museum and sharing information about the Truman Museum & Library.

DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:

1. Provide assistance to museum visitors by meeting and greeting them in the main lobby.

2. Provide directional information to visitors (area restaurants, other historic sites, etc.)

3. Answer questions from visitors about museum exhibits and the life of President Truman.

4. Direct visitors to various areas in the museum.

COMMITMENT REQUIRED:
A minimum commitment of four hours a week for at least 6 months is required. Hours available include daytime, Monday through Sunday.

QUALIFICATIONS NEEDED:

• Must be age 16 or older
• Enjoy interacting and comfortable meeting other people
• Personable, outgoing
• Reliable, responsible, mature
• Able to work independently
• Able to accept supervision
• Enthusiastic
• Good communication skills
• Knowledgeable about historic Independence and greater Kansas City area
  

TRAINING/ORIENTATION PROVIDED:

• Initial orientation.
• Meet with the Sales Operation Manager.
• Basic reading material on Harry S. Truman and exhibit material.
• View the Charles Guggenheim film.
• Attend two tours given by different docents.
• Work alongside a current hospitality host/hostess until you are comfortable working independently.

LOCATION OF JOB:
Truman Presidential Museum & Library, Independence, Missouri - south foyer entrance area

VOLUNTEER BENEFITS:
Knowledge about Harry S. Truman, the Library and Museum, and the educational aspects offered
to visitors through a variety of programs/exhibits; discount prices in the museum gift shop;
invitations to special events; volunteer appreciation programs; free parking; free subscription to
"Whistle-Stop," the quarterly newsletter of the Harry S. Truman Library Institute; free
admission to the museum for you and your immediate family.